So you’ve got a timing plan. Now what? Well, the success of your project relies on that timing plan being followed. That sounds obvious maybe but making sure your client understands the importance of following the plan is key. And that’s not always so straightforward.

If you have asked your client the right questions before preparing the plan you are already in a good position (don’t know what we’re talking about? Then you should read this post). Now all you need to do is make sure that your plan gets followed. You are in charge of the timing plan so take ownership and gently guide your client and your team to a successful project flow.


  • Set up time with your client to go through the timing plan and clearly explain the roles and responsibilities involved (especially theirs!).
  • Have regular catch ups to keep your client informed about progress.
  • Chase the client when necessary and remind them of the consequences of not delivering what you need when you need it.
  • Set up meetings or calls to talk through client feedback. Let them explain what they want and guide them through what’s possible in the time available.
  • Be firm with your client about keeping the length of some phases. QA and Debrief are for example phases that clients will normally push to get shortened or removed altogether. Don’t allow them: QA especially is a phase that should never be compromised in the hope of an earlier launch.


Well, we hope we have been able to explain here the importance of following a timing plan, and how to make sure it happens. A web development project can bring a few potential headaches, but having a solid timing plan that has been shared and agreed with your client will definitely reduce your worries. All that remains for us is to wish you good luck with the project!

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